- Skip the queue: escalated requests are handled first. First response within 1 hour, 24/7 (standard support: within 1 business day).
- Priority escalation: when your issue needs our development team, it goes to the top of the dev queue.
- The 1-Hour Promise: miss the 1-hour first response and we refund your Priority Care in full; it stays active until the end of your term.
- Risk-free: a full refund within 30 days if you haven't needed support yet.
- Renews yearly; cancel anytime in My Products.
One year of Support & Updates included
Renews yearly at the product price. Cancel anytime in My Products and keep your paid year. Unused renewals refundable within 30 days.