Terms and Conditions
WeltPixel is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without WeltPixel’s permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.
By purchasing a product of WeltPixel:
- Customer will receive source code open 100%.
This Agreement gives you the right to use only one copy of the Software on one Magento installation solely for your own personal or business use, subject to all other terms of this Agreement. A separate License should be purchased for each new Software installation. Any distribution of the Software without our consent, including noncommercial distribution is regarded as violation of this Agreement and entails liability, according to the current law.
- You may not give, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation to anyone. You may not place the Software on a server so that it is accessible via a public network such as the Internet for distribution purposes.
- WeltPixel will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) caused to you, your information and your business arising out of the use or inability to use this Software.
- WeltPixel is not liable for prosecution arising from use of the Software against law or for any illegal use.
- WeltPixel reserves the right to change this license agreement at any time and impose its clauses at any given time.
- This Software is designed to work with a specific Magento edition. Customer can't use Software with on any other Magento edition except the one specified during the purchase process. WeltPixel does not provide with extension support in case of incorrect edition usage.
- You are allowed to customize our products to fit with your using purpose.
WeltPixel does upgrade regularly to meet new requests from customers or make our products work with later versions of Magento. Customers purchased a product from WeltPixel will get the updated versions for Free by logging in our store and go to My account>My downloadable products.
Support and bug fixing
WeltPixel offers free 30 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We will solve that bugs in order of our development plan.
WeltPixel can’t solve any possible problems with our software during or after updating. Once the support period is over, it is possible to prolong it for additional fee.
Cancelation and refund policy
Are products refundable?
All customers can request a refund during 30 days after purchase of our software, if customer think that our software is broken, malfunctioning or corrupt, or doesn't work as described.
Before requesting a refund it’s important to keep in mind that there is often a difference between an item that is broken and a situation where you are receiving an error message.
Error messages could be related to an incorrect setup, configuration or software and as a result the item is not working.
To request refund, customer must remove all copies of our software from its store, servers, computers, emal, etc and confirm by email such removal. After receiving a request we will proceed refund within 7 business days.
If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.
Are services refundable?
No, we cannot refund any services because we incur a cost to perform the service.
How to cancel a subscription?
We are not offering subscriptions. We only sell one time payment products.
Please note that these Terms and Conditions may change from time to time. WeltPixel reserves the right to modify these Terms and Conditions at any time. Regardless, we will post any Terms and Conditions changes on this page and, if the changes are significant, we will provide a more prominent notice.
Weltpixel will deliver the invoice for the purchased goods or services via email.